Privacy Policy & Data Protection

Last updated: February 26, 2026

1. Data Controller

This privacy policy contains information regarding the processing of personal data collected within the scope of services provided by Temizyo (temizyo.com).

Email: info@temizyo.com
Phone: 0531 522 05 38
Address: İstanbul, Avrupa Yakası

2. Personal Data Collected

The following personal data may be collected through Temizyo.com:

• Name, surname, and contact information (phone, email)
• Address where the service is requested
• Messages and images shared via WhatsApp
• Website visit data (through cookies)
• IP address and browser information

3. Purposes of Data Processing

Personal data collected is processed for the following purposes:

• Providing cleaning services and scheduling appointments
• Responding to customer inquiries
• Preparing price quotations
• Improving service quality
• Fulfilling legal obligations
• Website usage analysis (Google Analytics)

4. Legal Basis for Processing

Your personal data is processed in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and the EU General Data Protection Regulation (GDPR), based on the following legal grounds:

• Your explicit consent (for cookie usage)
• Performance of a contract (for service delivery)
• Legitimate interest (for service quality improvement)
• Legal obligation (for tax and accounting records)

5. Cookie Policy

Our website uses cookies to improve user experience and analyze site performance.

You can manage your cookie preferences through your browser settings or the cookie banner at the bottom of our website.

6. Data Sharing

Your personal data is not shared with third parties except in the following cases:

• Google LLC (within the scope of Google Analytics service — anonymous data)
• Authorized public institutions and organizations when required by law
• Cleaning team assigned for service delivery (name, address, phone)

7. Your Rights Under KVKK & GDPR

Under Article 11 of the KVKK and the relevant provisions of the GDPR, you have the following rights:

• The right to learn whether your personal data is being processed
• The right to request information if your data has been processed
• The right to learn the purpose of processing and whether data is used in accordance with its purpose
• The right to request correction if data is incomplete or inaccurate
• The right to request deletion or destruction of data under the conditions set forth in Article 7 of the KVKK and Article 17 of the GDPR
• The right to request notification of third parties to whom data has been transferred
• The right to object to results arising from analysis of processed data against you
• The right to claim compensation if you suffer damage due to unlawful processing
• The right to data portability (GDPR Article 20)
• The right to restrict processing (GDPR Article 18)

8. Data Security

Temizyo takes the necessary technical and administrative measures to ensure the security of your personal data. Our website is protected with an SSL certificate, and all data communication is encrypted.

9. Contact

You can submit your requests under KVKK and GDPR through the following channels:

• Email: info@temizyo.com
• Phone: 0531 522 05 38
• WhatsApp: 0531 522 05 38

Your requests will be answered within 30 days at the latest.